Privacy policy
At BNY Mellon Asset Management, we take the issue of privacy very seriously. We would like to assure visitors to our Website of the security, privacy and confidentiality that they would expect from a leading financial services institution.
1. General
We do not collect any personal information from anyone who is merely visiting or browsing our Website. However, personal information may be requested from visitors who choose to respond to online surveys, to send BNY Mellon Asset Management an email message or to apply for certain products and services online.
2. Email and Product Inquiry
Through use of a "Contact Us" feedback form, visitors to our Website are invited to send email messages to BNY Mellon Asset Management International Limited in order that we may respond to enquiries regarding BNY Mellon Asset Management or its products or services.
3. Use of Cookies
A cookie is a small piece of information about an Internet session that may be created when a visitor accesses a Website. Presently, our Website uses cookies to facilitate easier navigation within the site and provide a higher level of convenience for the visitor. Your internet browser is likely to accept cookies by default, however you can set your browser to reject cookies and delete them from your system anytime. The cookies used by BNY Mellon Asset Management do not retrieve any information from the visitor's personal computer.
4. Improved Customer Service
We use the information collected from visitors to our Website to address the specific needs of those visitors and to provide better customer service, including the supply of the latest information regarding BNY Mellon Asset Management products.
5. Record of Communications
The information collected is also used to maintain a record of communications between BNY Mellon Asset Management and its Website visitors, and to comply with any applicable legal or regulatory requirements.
6. Data Protection
The uses of your personal information are covered by the registrations of BNY Mellon Asset Management International Limited under the Data Protection Act 1998. The personal information you supply will be held on a database and may be shared with and used by any company within BNY Mellon Asset Management in the U.K and internationally who are obliged by law or agreement to comply with the principles set out in the Data Protection Act. Under the Act you have the right to obtain a copy of the information held about you for which you may be charged a fee. You hereby agree that we may use, disclose and transfer this personal data as described herein. If you do not wish for your details to be used in the above manner and/or if you do not wish to receive marketing approaches you will at the point at which we collect data have been given the opportunity to say so. If you subsequently, decide you no longer wish to receive marketing approaches, please write to BNY Mellon Fund Managers, 2 Festival Square, Edinburgh EH3 9SU.
7. Employees
Selected BNY Mellon Asset Management employees have access to the information collected in order to respond to each visitor's needs and provide that visitor with information regarding specific products in which they may have an interest. BNY Mellon Asset Management employees are instructed to use strict standards of care when handling the personal/confidential information of BNY Mellon Asset Management customers.
8. Third Parties
BNY Mellon Asset Management does not transmit any personal information collected through its Websites to any third-party marketers. However, BNY Mellon Asset Management does offer the opportunity to its Website visitors to link to the Web pages of third parties who provide products and services not supplied by BNY Mellon Asset Management. Once the visitor leaves the BNY Mellon Asset Management International Limited site, BNY Mellon Asset Management does not receive any further information from the visitor.
9. Visitors
Visitors having specific questions regarding any information they have sent to BNY Mellon Asset Management through the BNY Mellon Asset Management International Limited Website should send an email to mgi-information@mellon.com.
